Troubleshooting

Technical Issues

For technical issues with Online Campus Canvas courses, please contact EDI@adler.edu.

For technical issues with non-Online Campus Canvas courses, please contact HelpDesk@adler.edu.

Teaching in Canvas Questions

If the Service Request Form doesn’t cover the help you need, feel free to reach out to EDI@adler.edu!

Course Access Questions

If you’re a Program Director and an instructor or student in your program doesn’t have access to a course, you can:

  1. Click on the Admin tab in Canvas
  2. Select the link labeled with the relevant program
  3. Search for the course
  4. Enter the course
  5. Look for the instructor/student in the roster on the People tab